Krystal and Ryan Mitchell.
We couldn’t be more happy with regards to the honesty, service and product quality we received from both Mic Benino and Vince Terribile from Luxe Ceramics. After searching several other retailers for our preferred floor tile (and only to be told “sorry this is all we have”) Luxe Ceramics took the time and initiative to order in and provide us with 2 samples that were consistent with what we were looking for, and all within 3 days! Given it was not a product they were stocking in their showroom at the time I would assume their margin would have been minimal, so we felt it was such a nice gesture for them to supply us what we had been searching for.
There was no sales pitch or false promises about delivery times-stock actually arrived 8 days prior to the forecasted date. They even personally delivered 8 bags of glue when we ran out on site, and that was on the same day we called them to ask if they had more in stock. 6 star service, genuine and knowledgable, down to earth honest people!
Thanks again Luxe Ceramics.
Craig and Chantelle Trolio.
I’m a big believer in “you get what you pay for”, this is why we selected Luxe Ceramics the place to purchase our tiles.
The team at Luxe Ceramics provided us with an outstanding service from the second we walked in. It can be quit daunting making the right tile selections however it was made easy as the Luxe Ceramics team guided us through the selection stage, it was like we had our own interior designer. We are absolutely satisfied with the quality tiles and accessories that were provided. All our tile were delivered on time as promised, we couldn’t have asked for a better service.
P.S: the coffee is also great.
Thanks Luxe Ceramics.
Farouk and Laura El Alami.
I am always a little nervous to write testimonials or refer business as I believe it is a very serious thing to do as you are putting your own credibility in the hands of other people. In the case of Luxe Ceramics I have absolutely no hesitation as I trust them 100% and have been thrilled with their service and product over several projects I have undertaken over the past few years. Everything they said they would do they have done, all with total excellence and I can honestly say with a minimum of fuss. In simple terms they are good hardworking people with the best product in town and their attitude towards myself and my very particular wife has been most appreciated. I am happy to talk direct to any future clients as you certainly need to get it right the first time when you are dealing with all things tiles.