My Partner and I met Michael at Home Base Subiaco and immediately fell in love with what Luxe Ceramics had to offer. No job was too big or too difficult for the boys. From meeting with us while still setting up their new showroom, to letting us take samples home and even storing our tiles until our build was complete. The entire process has been faultless, smooth and easy, with the end result better than we could have even imagined! Dealing directly with both Michael and Vince from start to finish adds such a personal touch. Genuine guys who love what they do! Would absolutely recommend!!
Testimonials
Krystal and Ryan Mitchell.
We couldn’t be more happy with regards to the honesty, service and product quality we received from both Mic Benino and Vince Terribile from Luxe Ceramics. After searching several other retailers for our preferred floor tile (and only to be told “sorry this is all we have”) Luxe Ceramics took the time and initiative to order in and provide us with 2 samples that were consistent with what we were looking for, and all within 3 days! Given it was not a product they were stocking in their showroom at the time I would assume their margin would have been minimal, so we felt it was such a nice gesture for them to supply us what we had been searching for.
There was no sales pitch or false promises about delivery times-stock actually arrived 8 days prior to the forecasted date. They even personally delivered 8 bags of glue when we ran out on site, and that was on the same day we called them to ask if they had more in stock. 6 star service, genuine and knowledgable, down to earth honest people!
Thanks again Luxe Ceramics.
Craig and Chantelle Trolio.
I’m a big believer in “you get what you pay for”, this is why we selected Luxe Ceramics the place to purchase our tiles.
The team at Luxe Ceramics provided us with an outstanding service from the second we walked in. It can be quit daunting making the right tile selections however it was made easy as the Luxe Ceramics team guided us through the selection stage, it was like we had our own interior designer. We are absolutely satisfied with the quality tiles and accessories that were provided. All our tile were delivered on time as promised, we couldn’t have asked for a better service.
P.S: the coffee is also great.
Thanks Luxe Ceramics.
Farouk and Laura El Alami.
I am always a little nervous to write testimonials or refer business as I believe it is a very serious thing to do as you are putting your own credibility in the hands of other people. In the case of Luxe Ceramics I have absolutely no hesitation as I trust them 100% and have been thrilled with their service and product over several projects I have undertaken over the past few years. Everything they said they would do they have done, all with total excellence and I can honestly say with a minimum of fuss. In simple terms they are good hardworking people with the best product in town and their attitude towards myself and my very particular wife has been most appreciated. I am happy to talk direct to any future clients as you certainly need to get it right the first time when you are dealing with all things tiles.
Rod Ryan.
After spending months searching for the perfect tiles, my husband and I came across Luxe Ceramics.
Michael and Vince stood out from the rest. Their high level of service, willingness to help, trade advice and friendliness was outstanding.
The guys also have a great range of tiles that we hadn’t seen in other tile shops. Without any hesitation we recommend Luxe Ceramics.
Thanks guys!
Hailey Milevich.
After meeting Mic and Vince at the HIA Home Show there was never any doubt that we would use their tiles and expertise to tile the ground floor and all the bathrooms of our home. We would have no hesitation in recommending Mic and Vince and have done so on numerous occasions. Thanks Guys!
Helen and Chris Pope.
We were so excited to begin building our first home and with the idea of choosing everything for it and going to all the different places to do so. As time went on we started to realise that it was a little overwhelming and the excitement turned into stress at some places.
When it was time for tiles, we visited a few places but they all seemed SO busy with no one really having the time to help or guide us. That was frustrating for us especially as we had never chosen tiles before and didn’t know the first thing about them. These places made us feel like we were an “in & out” job, take your number and wait your 5min turn. I left feeling dis-heartened and de-flated.
Then my husband discovered LUXE CERAMICS. From the minute we walked in the door the whole experience was such a positive one, with a great vibe. The two guys working there bounced ideas off each other and were showing us so many different options and styles and also offered us all the information we needed to know, eg. cleaning, etc. They sat us down, made us a great coffee and we went through the plans room by room. We were even given free samples with no pressure to buy – they told us to take our time making our final decision because you can’t rush these things.
Now our floors are done and the house finished. We sit back and are both super happy with the tile choices we made. We HIGHLY recommend Luxe Ceramics to anyone who is on the hunt for Tiles with a difference and outstanding service.
Jim and Dianna Monastra.